"There is an issue with trusted platform module (tpm) data" message appears after BIOS update

[Hugo_R_CH]

I was concerned about that also, but it turned out that I had no problems with this at all. I did not notice any data loss at all after pressing Y.

[Oldie1950]

Your Windows login code may be deleted. You will then have to set up the login code again. If you have BitLocker activated, you should write down the BitLocker key to be on the safe side. You can find it in your Windows account.

[Eesha_25]

I have a same issue on my laptop ..

My doubt is that ...

is it related to laptop storage [documents or pictures]?

If i choose option N[reset whole tpn] will my documents or album will lost or reset????

[Oldie1950]

The TPM module is only cleared if you select the letter Y (or Z on a Qwerty keyboard) and then press F1. This will not delete your personal data (documents and albums). You may need to set up the login code for Windows again. If you press the letter "N" nothing will happen, but you will be asked again every time you start the computer if you want to delete the TPM module.

[PTFlatbread]

Doe's this delete any of my files? Or do i get to keep all my files?

[Oldie1950]

Your files will not be deleted.

[rigu0815_D]

Hello, my wife have a HP Notebook and since some month (I think, there was a BIOS-Update like other said) the message with the issue with TPM is showed, but nor every boot, only sometimes.

When I press N, it boots normal to Windows, but if my wife log in to her account, the settings are gone (icons on Desktop, background and so on). So, I logged her out and in again, and all data are avaiable. 

So it looks a little bit different to all shown problems here, but I will try the "Z" (german keyboard) and hope, this fix the problem finaly.

[shaikIndia]

Hey try that okay if that is not working.

If you have warranty valid then don't waste time listen to me okay go to service centre they will check & solve the issue.

They do what is good for solving your issue if they are also not going to find the solution for that above mention process is not working for them too then they will replace with New Motherboard.

HP Notebook laptops having this issue when company had updated their BIOS last year in the month of November & December 2023.

The same problem I faced i tried then it's not worked out to me & service center has replaced with new motherboard.