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‎01-23-2020 07:26 PM

HP Recommended
Product: HP 17-ar050wm
Operating System: Microsoft Windows 10 (64-bit)

error message shown upon turning laptop on "boot device not found 3FO on HP LAPTOP 17-ar050wm" (not an Intel Processor)

already checked hard drive and it is OKSP5-HDD 1TB 5400 RPM SATA RAW 2.5 IN

I need to be able to reload Windows 10 Home Premium to allow it to boot up!!

1 REPLY 1

‎01-24-2020 03:18 AM

HP Recommended

Hi

You may need to replace the drive and all software I believe.

 

First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

 

 

https://www.microsoft.com/en-us/software-download/windows10

 

If in doubt please ask.

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