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‎05-16-2025 01:51 PM

HP Recommended
Product: HP Notebook - 14-r208nv (ENERGY STAR)
Operating System: Microsoft Windows 11

I just ordered received my NEW Laptop today.  It tells me that it is out of warranty since 2016.  WHY?

 

I need to connect to ethernet because no wireless is available where we work.  How can I do that with this laptop?

 

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1 REPLY 1

‎05-19-2025 04:45 AM

HP Recommended

@flw924, Welcome to the HP Support Community! We're thrilled to have you here! 

Thanks for posting your query! We're here to help you navigate the warranty dispute process. 

 

To get started, please check out this handy guide: https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

 

While you're at it, you could also check your warranty status here: https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

 

Take care, and have an amazing day! 

 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

 

Regards, 

ZOEY7886
I am an HP Employee

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