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HP Recommended
HP 15-f039wm Notebook PC (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Trying to "fix" an annoyingly slow HP 15-f039, I mean it is horrible.

HP 15-f039

specs are win10 HOME

reports 443gig hdd

reports 388 gig free

8gig ram installed

belongs to my brother, he brought it to me along with another non HP laptop that needed a new hdd, installed a 1tb ssd and sent it out.

This one I have ran the windows updates, scanned the disk/defragged [even though it says not needed]

in device mgr found one triangle warning for the Intel trusted execution engine

since the listed drivers for this indicate for build v1803 and system reports current build is 19044 I did a "rollback" and then the warning triangle went away

checked this [HP] support site and downloaded and installed recommended bios [version f.42]

It seems a bit better but still has a hesitation when doing any operation, example: to click on the window and type explorer there is a noticeable delay before anything happens and its still frustrating

downloaded the UEFI diagnostics and it says *PASSED* on all the tests

wanted to get into the bios to see if anything was amiss but using the recovery.advanced/restart into bios all I get is a black screen and a cursor in top left corner[no blink]

If I restart and use f10 I get the cursor in top left[no blink] and in lower left corner I get the words f10...Bios Setup Options but that's it.

I guess my question is before I try and change to a SSD and a fresh install, can you recommend a rollback bios that would work correctly?

I know this is only a Celeron processor but something is just not right .....

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @stingray230sx 

Please try this ...

 

(1) Power off notebook

(2Disconnect charger

(3Press and hold <power> button for 30 seconds

(4Connect charger

 

(5) Use (another Windows 10/11 computer) to create <USB flash drive>

HP Firmware Pack (Intel Processors)

F.42 Rev.A25.2 MBNov 28, 2018Download

Use a FAT32-formatted small <USB flash drive> (Type USB 2.0)

 

Follow --->>> BIOS Recovery Reinstall with USB

 

(6) Repeat reflash procedures: 

  • windows + b <USB flash drive> not connected
  • windows + v <USB flash drive> not connected
  • windows + b <USB flash drive> connected
  • windows + v <USB flash drive> connected 

  

Keep me updated

Kind regards

View solution in original post

9 REPLIES 9
HP Recommended

Hello @stingray230sx 

Sorry to hear that you are having problems ...

 

To help you I just need to know the product number (p/n) xxxxxx#xxx of your notebook !

 

It looks something like this:

ub6424_0-1666381012154.png

ub6424_1-1666381012070.png

 

You will find this information on the back/rear of your notebook in small alphanumeric letters.

 

Kind regards

HP Recommended

product number is    J8X12UA#ABA

HP Recommended

Hello @stingray230sx 

 

(1) Bios < F.42 Rev.A > is the "latest" one.

Fix and enhancements:

- Provides enhanced security.
NOTE: HP strongly recommends promptly transitioning to this updated BIOS version which supersedes all previous releases.

 

However, there is 1 big problem. Your notebook is old and HP has not provided up-to-date drivers for Windows 10. Your notebook is just too weak ... Therefore, I see the whole action rather as poking in the sand ...

 

(2) Take a look at Lubuntu ( light and fast variant of ubuntu )

https://www.lifewire.com/try-lubuntu-16-04-windows-10-4037886

 

It's good enough to hang out with, surf the web, and write some documents.

 

(3) Please report back

 

Good luck

HP Recommended

so the windows 10 drivers are causing the bios to not operate correctly?

im not interested in changing to another OS

thanks for your help

 

HP Recommended

@stingray230sx wrote:

so the windows 10 drivers are causing the bios to not operate correctly?

im not interested in changing to another OS

thanks for your help


Hello @stingray230sx

You're welcome !

 

Your BIOS is ok, but ... Windows 10 or 11 cannot work if there are no updated drivers from HP. Therefore, the actions are only experiments to get Windows to work and costs a lot of time. I would recommend you to buy a new notebook, which preferably supports Windows 11 by default. I leave you the decision how to deal with it.

 

Kind regards

HP Recommended

Sorry if I am not clear, the notebook is simply a spare or will be donated to a rescue for auction,

but the machine works, but why does the recommended bios NOT WORK?

as stated the bios gives a blank screen, but the machine works ?????

HP Recommended

Hello @stingray230sx 

Please try this ...

 

(1) Power off notebook

(2Disconnect charger

(3Press and hold <power> button for 30 seconds

(4Connect charger

 

(5) Use (another Windows 10/11 computer) to create <USB flash drive>

HP Firmware Pack (Intel Processors)

F.42 Rev.A25.2 MBNov 28, 2018Download

Use a FAT32-formatted small <USB flash drive> (Type USB 2.0)

 

Follow --->>> BIOS Recovery Reinstall with USB

 

(6) Repeat reflash procedures: 

  • windows + b <USB flash drive> not connected
  • windows + v <USB flash drive> not connected
  • windows + b <USB flash drive> connected
  • windows + v <USB flash drive> connected 

  

Keep me updated

Kind regards

HP Recommended

THANKS AGAIN FOR YOUR HELP

I made the usb boot bios repair and then did the power button 30 seconds then win key + b but no joy[back light on but no boot]

did the win key + v and it restarted and then used the settings/recovery/advanced/uefi to get into bios and it works.

didn't even have to use the usb boot bios repair

 

thanks again

 

Douglas [Personal Information Removed]

HP Recommended

@stingray230sx wrote:

THANKS AGAIN FOR YOUR HELP

I made the usb boot bios repair and then did the power button 30 seconds then win key + b but no joy[back light on but no boot]

did the win key + v and it restarted and then used the settings/recovery/advanced/uefi to get into bios and it works.

didn't even have to use the usb boot bios repair

thanks again


Hello @stingray230sx 

You're welcome !

Good luck

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