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OMEN Laptop - 15-ek0013dx

Hi. I have Omen laptop - 15 - ek0013dx. The hard drive does not work at all. Is it possible to recover the information in some way? Videos, photos, projects that are very important to me.

1 REPLY 1
HP Recommended

@VladimirVS 

 

Given NO physically damages and NO logically corrupted, you cam mount old HDD as external drive to access old users data/files. The simplest way is to use HDD enclosure such as

 

                  https://computers.scorptec.com.au/computer/2.5%22-Enclosure

 

Regards.

BH
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