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HP Recommended
HP 14 inch Laptop PC 14-ep0000 (B4HX9AV)

help needed to make a recovery drive and save to usb flash drive

 

1 REPLY 1
HP Recommended

Hi @kerrylou85,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand you’d like to create a recovery drive for your HP 14-ep0000 and save it to a USB flash drive. Please follow these steps:

 

Prepare a USB drive

Use a blank USB flash drive (at least 32 GB). Backup any files first, as the process will erase everything.

 

Open Recovery Manager

In Windows 11/10, type “Recovery Drive” in the search bar and select Create a Recovery Drive.

Check the box “Back up system files to the recovery drive”, then click Next.

 

Insert USB drive

Plug in your USB flash drive. Select it from the list, then click Next > Create.

This will take some time (30–60 minutes).

 

Label & store safely

Once complete, label the USB as “HP Recovery Drive” and keep it in a safe place.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.