recovery manager

[FrankGC]

Is the HP Recovery Manager installed on this computer or does it have to be downloaded?

If is installed how  do I access it?

Frank C

[IT_WinSec · Accepted solution]

Hello,

Thank you for posting in the HP Support forum.

If the computer arrived with Windows preinstalled and if you did not attemp to manually remove HP Recovery manager software then it should be there. You can click on the Start button of Windows and type its name to search for it.

If you would like to perform system recovery, here are the official instructions >> http://support.hp.com/bg-en/document/c04758961#AbT0

If you simply want to create recovery media, here are the official instructions >> http://support.hp.com/us-en/document/c03481733  (even though it states Win 8, it will work for Win 10, as well.)

Please, let me know if this works for you.

[FrankGC]

I did find it here:

"C:\Program Files (x86)\Hewlett-Packard\Recovery\RecoveryMgr.exe"

 I made a shortcut. It did work.

I was hoping to find a backup. Windows 7 backup is failing for me.

Frank C

[JiveTurkey1983]

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If you simply want to create recovery media, here are the official instructions >> http://support.hp.com/us-en/document/c03481733  (even though it states Win 8, it will work for Win 10, as well.)

---

Dead link (404 error).  Please post correct URL.

[IT_WinSec]

@JiveTurkey1983

Try these:

>> http://support.hp.com/bg-en/document/c04758961

>> http://support.hp.com/bg-en/document/c04758961#AbT9