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Teacher
Posts: 81
Member Since: ‎08-26-2010
Message 1 of 5 (1,103 Views)
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recovery manager

Product Name: hp envy 700 414
Operating System: Microsoft Windows 10 (64-bit)

Is the HP Recovery Manager installed on this computer or does it have to be downloaded?

If is installed how  do I access it?

Frank C

 

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Re: recovery manager

Hello,

 

Thank you for posting in the HP Support forum.

 

If the computer arrived with Windows preinstalled and if you did not attemp to manually remove HP Recovery manager software then it should be there. You can click on the Start button of Windows and type its name to search for it.

 

If you would like to perform system recovery, here are the official instructions >> http://support.hp.com/bg-en/document/c04758961#AbT0

 

If you simply want to create recovery media, here are the official instructions >> http://support.hp.com/us-en/document/c03481733  (even though it states Win 8, it will work for Win 10, as well.)

 

 

Please, let me know if this works for you.

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Associate Dean
Posts: 6,513
Member Since: ‎05-06-2013
Message 2 of 5 (1,083 Views)

Re: recovery manager

Hello,

 

Thank you for posting in the HP Support forum.

 

If the computer arrived with Windows preinstalled and if you did not attemp to manually remove HP Recovery manager software then it should be there. You can click on the Start button of Windows and type its name to search for it.

 

If you would like to perform system recovery, here are the official instructions >> http://support.hp.com/bg-en/document/c04758961#AbT0

 

If you simply want to create recovery media, here are the official instructions >> http://support.hp.com/us-en/document/c03481733  (even though it states Win 8, it will work for Win 10, as well.)

 

 

Please, let me know if this works for you.

You can click below on the Thumb Up+ button to say Thanks (+1 Kudo)

Use the button to accept this post as a solution if your problem is solved


* * * IT_WinSec : I am not employed by HP Inc. I am a volunteer and I express personal opinion only. I work in IT and cyber security
Teacher
Posts: 81
Member Since: ‎08-26-2010
Message 3 of 5 (1,063 Views)

Re: recovery manager

I did find it here:

"C:\Program Files (x86)\Hewlett-Packard\Recovery\RecoveryMgr.exe"

 I made a shortcut. It did work.

I was hoping to find a backup. Windows 7 backup is failing for me.

Frank C

Tutor
Posts: 10
Member Since: ‎09-27-2011
Message 4 of 5 (766 Views)

Re: recovery manager


 

 

If you simply want to create recovery media, here are the official instructions >> http://support.hp.com/us-en/document/c03481733  (even though it states Win 8, it will work for Win 10, as well.)

 

 


Dead link (404 error).  Please post correct URL.

Associate Dean
Posts: 6,513
Member Since: ‎05-06-2013
Message 5 of 5 (680 Views)

Re: recovery manager

@JiveTurkey1983

 

Try these:

 

>> http://support.hp.com/bg-en/document/c04758961

>> http://support.hp.com/bg-en/document/c04758961#AbT9

You can click below on the Thumb Up+ button to say Thanks (+1 Kudo)

Use the button to accept this post as a solution if your problem is solved


* * * IT_WinSec : I am not employed by HP Inc. I am a volunteer and I express personal opinion only. I work in IT and cyber security
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