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Locked

‎11-24-2022 02:53 PM

HP Recommended
Product: HP Notebook - 17-by0061st

Attempting to create a recovery drive and I received the following message and error.

 

My system came with windows 10 64Bit But I have upgraded to windows 11.

 error message.jpg 

1 REPLY 1

‎11-24-2022 08:43 PM

HP Recommended
@Spam123 wrote:

.... My system came with windows 10 64Bit But I have upgraded to windows 11. 

@Spam123 

 

It may fail because that. You can create installation media and reinstall

 

In both cases, you can keep your files/data and programs/apps if you wish - Please check Keep during the progress.

 

Regards.

 

BH
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