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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- recovery media creation

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09-22-2019 02:44 AM
Hi
Nominally a 16 GB USB flash drive.
From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
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Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.
On the Choose an Option screen, click Troubleshoot, and work your way through the screens.
Second Part:- Home Brew.
W10 should activate automagically.
This may require another PC. Find and Download your .iso from…
https://www.microsoft.com/en-us/software-download/windows10
Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.
Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.
You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:
C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)
C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf
Then you can try System Recovery Options / Advanced Options shown in the screenshots.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.
So food for thought. If in doubt please ask.
09-27-2019 10:09 AM
Hi
http://h10032.www1.hp.com/ctg/Manual/c06147959
https://support.hp.com/us-en/drivers/selfservice/hp-15-da0000-laptop-pc/20395828/model/29563744
If you press ESC as you power up and you get an options screen, try F1 and see if there is a BORN ON date,
which is probably the first time it was used.
Using the HP Cloud Recovery Tool (Windows 10 and 7)
HP PCs - Using the HP Cloud Recovery Tool (Windows 10 and 7)
The above should cover all your needs.
If in doubt please ask.