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‎12-03-2019 03:17 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Hey my laptop need to be fix with help  I got windows 10 on it  g62 hp  my  name is dmariusknott 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-04-2019 08:46 AM

HP Recommended

@Deeone11 

The Community can not provide any assistance without some details ...

So, please provide the following:
1) detailed model number of the PC
2) OS version the PC is running (i.e., Win7, Win8x, Win10)
3) Age of the PC
4) Detailed description of the problem -- including the EXACT wording of any error message being displayed

Once you provide the needed details, someone will reply.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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2 REPLIES 2

‎12-04-2019 08:46 AM

HP Recommended

@Deeone11 

The Community can not provide any assistance without some details ...

So, please provide the following:
1) detailed model number of the PC
2) OS version the PC is running (i.e., Win7, Win8x, Win10)
3) Age of the PC
4) Detailed description of the problem -- including the EXACT wording of any error message being displayed

Once you provide the needed details, someone will reply.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎12-08-2019 05:14 PM - last edited on ‎12-09-2019 10:46 AM by Retired

HP Recommended

Note book model number hp._ G62 PC 

Product number is _xdo42ua#a#ba

Serial number is _[edited]

 

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