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redscreen factory processing error occurred

HP Recommended
hp probook 440
Microsoft Windows 10 (64-bit)

in hp probook 440 laptop while power on hp file installer screen appearing ,after that red screen factory processing error occurred

945:*** Error *****an error has occured during the 1st ofline phase!

failure spawning c:\error_failed_to _apply_baseimage.exe


2.the system cannot find the file specified.





please press either ctrl+Alt+C or Shift+F10 to open a command window and collect c:\system.sav.7z for issue  reference.


please give me a solution for backup my backup data.





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