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‎12-20-2018 02:58 AM - edited ‎12-20-2018 03:00 AM

HP Recommended
Product: hp 15 notebook pc
Operating System: Microsoft Windows 10 (64-bit)

how can i install application and driver using application and driver recovery dvd?

4 REPLIES 4

‎12-20-2018 03:06 AM - edited ‎12-20-2018 03:06 AM

HP Recommended

Hi

I don't know.

You can make a DVD/USB from here...

https://www.microsoft.com/en-us/software-download/windows10

 

You should be able to do a Factory Fresh Install using the F11 option.

 

So is it an Operating System you mean, rather than an application and driver?

 

Make Model and OS please, HP 15 NoteBook is too vague.

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‎12-20-2018 08:04 AM

HP Recommended

@pratyush1605

Last time I used one of these, you insert it into the DVD reader, the program auto-starts, and you get a menu of drivers and apps that you can install.



I am a volunteer and I do not work for, nor represent, HP
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‎12-20-2018 10:43 AM

HP Recommended
No it does not get auto start.
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‎12-20-2018 11:39 AM

HP Recommended

@pratyush1605

I don't know why it doesn't do that for you -- maybe you have autorun turned off.

But, you should be able to open the drive in File Explorer, see the folders, and use them to install the apps and drivers you want.

Also, you should have HP Support Assistant already loaded onto your PC, and if you run that, it will scan your PC for missing HP apps and drivers.



I am a volunteer and I do not work for, nor represent, HP
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