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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- removing 'slimware driver updatce' from my aptop

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11-24-2019 08:16 AM
uld somebody please help?
When I turn on my laptop and my desktop shows also get a box showing 'slimware driver update' and I cannot get rid of it. I have tried to uninstall as usual but it does not show in the list of programmes. and I do not know what else to try. I am in my 80's and not very tech savvy.II loss
11-27-2019 05:11 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are getting a pop up about Slimware driver update when you start the computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps.
- Click Start, and type msconfig.
- Select System Configuration from the search results.
- On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
- On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager.
- On the Startup tab in Task Manager, look for slimware, select the item and then click Disable.
- Close Task Manager.
- On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee