repeated unexpected crash reboot of Windows

[JPdJ]

Frequent crashes of Windows 10 Home 64-bit Version: 18362.239

Latest BIOS and drivers, latest Defender, latest Firefox, Lightroom, Photoshop.

Seems to come up after recent Intel driver update provided by HP via Support Agent

Looking into crash  minidump files, WinDbg points to (as it seems to me) - see table below

Anybody has same experience? If yes, advice?

(Laptop has crossbreed video with Intel CPU based and AMD Radeon based graphics.)

2019-07-05

19:28

2,305,503 070519-9781-01.dmp

atikmdag.sys

2019-07-06

03:29

2,365,667 070619-8390-01.dmp

atikmdag.sys

2019-07-12

12:37

2,192,503 071219-8843-01.dmp

atikmdag.sys

2019-07-22

02:54

2,234,429 072219-12171-01.dmp

cdd; dwm.exe

2019-07-23

04:40

2,334,483 072319-9796-01.dmp

atikmdag.sys

[The_Fossette]

@JPdJ,

Welcome to the HP Support Community!

I recommend you uninstall the Intel graphics driver from device manager and then download and install it from the below link.

https://ftp.hp.com/pub/softpaq/sp87001-87500/sp87259.exe

If you continue facing the issue, then download and install the BIOS from the below link.

https://ftp.hp.com/pub/softpaq/sp96001-96500/sp96314.exe

Follow the steps in the below article to update the BIOS.

https://support.hp.com/in-en/document/c00042629

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!