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The information you posted to identify your notebook is of no help.

 

That is a generic description for the Windows operating system.

 

What is the product number of your PC?

 

To find the product number for your PC, click on the search icon on your Windows taskbar.

 

Type: System Information

 

The System information app should show up.

 

Run the app and the product number of your PC will be found on the System SKU line about 1/4 of the way down on the report.

 

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