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HP Recommended

Hi. I have an HP Envy,  model number M7 – N109DX, for which the bezel/end plate for the optical DVD writer has snapped off. A little plastic tab appears to be broken and the bezel will not stay attached any longer. A search suggests that the model number for the DVD writer may be 813784-001. However, further searching on eBay and via Google does not yield any ideas on where I could order a replacement bezel. Here is a picture of the broken bezel for reference sake (please excuse the coffee stain). Does HP still sell this part? If not, any ideas on where to find one?

 

(Sorry for the duplicate post. I realize that this question actually belongs under hardware, so I moved it. Just can't figure out how to delete it from here.)

 

 

bezel 1.jpgbezel 2.jpg

1 REPLY 1
HP Recommended

Hi @drdrew1,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.


I see that you are facing issues with your HP Laptop.


I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link


I hope this helps.
Take care and have a good day.


Treeko
HP Support


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.