resetting HP 2000-2b19WM Notebook PC to factory settings without media recovery partition deleted

[One2Two]

I've been searching thru this community/thread regarding this matter and also spoke to someone thru chat support as well but I am still unable to get this issue fixed. Is it still possible to get this done or do I need to buy a new OS just to get this fixed? I'm also in the process of getting a new SSD for this thing but without an OS, the upgrade I'm doing will just be a waste of time and money. Can you guys help me out on this one, please?

[Paul_Tikkanen]

Hi:

If you must have W8, then you would have to order recovery media, since W8 is not available for download.

However, here is a free way you can reinstall W8.1...

Install W8.1 by creating the Microsoft installation media, using another Windows PC...You want W8.1 64 bit. 

If you bought the PC in an EU country, you probably will have to use the W8.1 N ISO file download.

https://www.microsoft.com/en-us/software-download/windows8ISO

Only if you are asked to enter a product key during the installation process, use this generic key.

This is the generic key for W8.1 'standard.'

 334NH-RXG76-64THK-C7CKG-D3VPT

If you had to enter the generic key, manually change the generic product key to the W8 'standard' key in your PC's BIOS in the PC settings menu.

After you get W8.1 installed, and you had to manually enter the generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8 product key in your PC's BIOS.

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable.

Then you can install the available drivers and software from your PC's support page.

https://support.hp.com/us-en/drivers/selfservice/HP-2000-Notebook-PC-series/5296210/model/5360117