• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
hp bs101ne
Microsoft Windows 10 (64-bit)

When we do a system reset with the option of keeping files, do the personal data in C such as pictures, documents, downloads  and other softwares installed such as java, or java files stay? Also, do apps such as chrome etc get deleted?

1 REPLY 1
HP Recommended

@RajaHammad 

There's no simple answer -- because there are different forms of system reset.  Some preserve only the OS and remove everything else; others preserve the OS and any apps you installed from the Windows Store.  I don't believe any system resets preserve all your apps and personal data files.

 

There is also something known as a Repair-Install, which is not s system reset, that rewrites Windows system files and leaves everything else intact.  But you need Window install media for that.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.