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Solved!

rogue printer cannot be deleted and stops the print spooler

HP Recommended
pavilion T0D96UA#ABA
Microsoft Windows 10 (64-bit)

a network printer we do not own keeps installing itself.

when it does, it stops the print spooler.

so i remove the printer, but upon restarting the rogue printer installs itself again.

flushed the Bios and installed new version, no help (suggestion of Microsoft expert).

Any idea or experience would be appreciated.

thank you,

jerry

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@moucka 

 

If you have printer / device discovery switched on and the unwanted printer is detected as accessible on your network, that printer might be added to your network and would show up as a printer on your computer.

 

Control Panel > icon view > Network and Sharing Center > Advanced sharing settings >

Under Private (current profile)

 

Normally this is not harmful since (hopefully) your network is secured and only those devices you want are allowed to access your network.

 

What if?

 

Your network settings may be allowing people you do not know to access your network.

If that is the case,

Secure your network to be sure it's not being used by the people next door, for example.

 

Essentially, you need to make sure you have a password for your wireless network that you do not share (and is not the silly default that comes on the router).  Every connection to the network should be required to use that password before it can connect to your network. 

 

Make sure your Security Software is marking your network as Private - public network is useless to protect your stuff.

 

One of the many articles on the subject:

Wi-Fi network not secure in Windows 10

 

 

Unwanted Prints, Flyers, or Ads on your Printer

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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actually it was one of older registry entries that was blocking the print spooler from running, deleted all of them, reinstalled printers we own and we are good.

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@moucka 

 

Excellent.

 

 I am pleased you were able to fix it.

 

Thanks for posting back.

 

Stay safe.

 

Thank you for participating in our HP Community .

We are a world community of volunteers dedicated to supporting HP technology.

 

Dragon-Fur

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