says visit www.hp.com\go\techcenter\startup

[clg787]

HP Recommended Solution: Please visit the HP Techcenter To Resolve Diagnostic Errors that Appear During Startup

Stuck on what to do

[clg787 · Accepted solution]

Says visit www.hp.com\go\techcenter \startup

[Sparkles1]

Hi @clg787,

Welcome to the HP Forum!  It is a terrific place to find answers and tips! For you to have the best experience on the HP forum, I would like to direct your attention to the HP Forums Guide. First Time Here? Learn How to Post and More.

I am just checking to see if your issue was resolved? If you require further assistance, I would be happy to try and help but will require more details.What is your exact model of HP notebook? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? What were you doing or trying to do when you got the error?

To express appreciation for my post please click the “Thumbs Up Icon”.  If my post resolves the issue you are experiencing, please click "Accept as Solution" to help others find what worked for you!

[19qp]

prodect informatin not valid

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you