script host error blackscreen

[xaim9x]

i keep getting windows script host error when i sign in my hp envy 15 ts . i tried windows button+R but run never appeared tried CTRL +ALT+DELETE but it never worked nothing pops up on the screen, pls some1 help

[WAWood]

xaim9x

Hello;

Allow me to welcome you to the HP forums!

I read your post about errors with Windows Script Host and wanted to help -- but need more information.

First, need to know what OS version you are running -- Win7, Win8, Win10.

Second, need to know the EXACT WORDING of the message you are seeing.

We can proceed once you provide the information.

Thanks

[xaim9x]

thanks for replying am using a windows 10
and it just pops
windows script host

script: C:\WINDOWS\run.vbs
line: 15
char: 2
error: unable to wait for process.
code:80020009
source: WshShell.Run

that is all that pops up

[WAWood]

I did some research on this, and that is a result of a CODING error in the script file. 

That said, I checked several Win10 installations of mine and NONE of them have a run.vbs file in the Windows directory!

So, either you're experimenting with writing scripts, or you downloaded something that created this script file.

But ... if it were my PC, I would do the following:

1) Run an image backup of the Windows setup so I could restore it

2) Open a command prompt in Adminstrator mode and REMOVE this file.

In terms of running an image backup ...

I personally prefer to use third-party Recovery solutions as they tend to be both more flexible and more reliable than any built-in solutions.

Macrium Reflect (MR) provides a FREE version that can be used to image and restore partitions or entire drives: http://www.macrium.com/reflectfree.aspx

What I recommend is the following:
1) Download and install Macrium Reflect (MR)
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive or USB stick
3) Use the option to create a boot USB stick or CD

My experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store the image file.

I use this all the time and it typically takes less than 10 minutes to do the image backup and about the same time or less to do a restore.

Plus, MR has the option to Add a Recovery Boot Menu entry. This allows you then to boot into WinRE, and you can then use that to do a restore -- when you can't boot into Windows!

NOW, you have the means to restore a full working system from the external drive or USB stick in only a few minutes.

Good Luck

[xaim9x]

yea i downloaded something that did not want to close ,i tried to delete it and it dint delete so when i restart this whole thing started .

wait how do i do all thAt if it doesn't allow me do anything
if i use windows+R run doesn't pop and task manager too does not run, so how do i do all that u suggested?

[xaim9x]

how do i activate cmd admin .Nothing works

[WAWood]

OK, what you need to do is use this link to create Win10 installation media: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10

Then, boot your PC from that.

Then, follow these directions to be able to get to a command window: http://www.tomshardware.com/faq/id-2897627/start-windows-command-prompt.html

Good Luck

[xaim9x]

i could not download the file so i removed my hard drive and deleted the file also used my mac to remove some virus and now if i boot it just loops at automatic system repair then it reststarts pls any Ideas. Also i figured my windows 10 does not have safe mode boot . How do i repair that

[WAWood · Accepted solution]

You will need access to a working PC for this step in order to create the media needed to repair your PC boot loader.

Once you have that, please download and create Win10 install media from this link: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10

Note that when you go do download and build install media, the tool defaults to matching what is already installed on your PC (as in, Home for Home, 64-bit for 64-bit). While you CAN change these settings, do NOT. If you do, the resulting media will be different and will force you to enter a NEW product code!

Boot from the media you created, and follow the directions in this link: http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html

You will need to go to the Advanced Options screen and click on Startup Repair. You will probably have to run Startup Repair three times for it to fix all the boot loader problems.

When done, your PC should boot OK. If it does not, there is a more serious problem.