• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
it was stolen

Hi,

 

I believe that I did contact HP Support Services during the year 2012 because I found an email asking to fulfill a survey. I wonder if you have informations on this issue in your records. I did discuss with an HP agent but he told me that due to data policies, we may no longer have access to case records that date back that far. So, how can I access these informations?

 

I’m looking forward to hearing from you.

 

Yours faithfully,

 

Sébastien DEWAILLY

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.