short dst failed and hard dst failed

[JoLincs6570]

hi - did a full system restore on my notebook but it crashed halfway through. have managed to get into the system but f11 isnt working, when i do a diagnostics the smart check passes but short dst fails (90d9wc-8q0atc-xd7uq1-60rh03 / product id w9v26ea#abu

is it worth me bothering or has it passed its sell by date?! Help!!

[Paul_Tikkanen · Accepted solution]

Hi:

Below is the failure report generated by the code you posted, minus your notebook's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

90D9WC-8Q0ATC-XD7UQ1-60RH03

OK

0000000000

12/30/21

303

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Quick Test Failure

You will need to install a new hard drive and reinstall the operating system.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

HP Notebook PC (Intel) * Models: 15-ay000 – 15-ay099 * Models: 15-ay100 – 15-ay199HP 250 G5 Notebook...

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

After you replace the drive, you can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook on the new drive.

You will need to have access to another Windows PC running Windows 7 64 bit or newer and a 32 GB USB flash drive in order to create the recovery media.

Here is an info link for how to use that utility...

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) | HP® Customer Support

[JoLincs6570]

thanks what ssd would i need? is there a particular brand required or type?

[Paul_Tikkanen]

You're very welcome.

I recommend either one of these, which provide the best performance for the price, IMHO.

If you can live with 500 GB of storage, get this one...

Western Digital WDS500G2B0A WD Blue 3D NAND Internal SSD 2.5 Inch SATA, 500 GB : Amazon.co.uk: Compu...

This would be the same size 1 TB storage capacity as what you have now...

WD Blue 3D NAND Internal SSD 2.5 Inch SATA - 1 TB, Blue - High Performance : Amazon.co.uk: Computers...