-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- showing D File recovery win 11 OneDrive- student.amity.edu D...

Create an account on the HP Community to personalize your profile and ask a question
06-14-2025 08:59 AM
Hi @whfrc,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your laptop!
We're thrilled to have the opportunity to assist you and provide a solution.
Try these steps:
When you encounter the "Directory name is invalid" error on your HP Laptop PC 15-dw3000 with Windows 11, it may be due to issues with file paths, corrupted files, or problems with OneDrive synchronization. Here are some steps you can take to resolve this issue:
Check OneDrive Status
Ensure that OneDrive is operating correctly and that synchronization is not paused.
Restart OneDrive:
- In the notification area of the taskbar, click the OneDrive icon .
- Click More
, then select Resume syncing if it is paused.
Check Directory Path:
- Ensure that the folder path managed by OneDrive is not changed or corrupted.
Verify Folder Accessibility
Perform checks to ensure the folders are accessible.
Restart the Computer:
- Go to Start, select Power, then click Restart.
Manually Check the Folder:
- Navigate to the D-drive using File Explorer and manually try to access the folder student.amity.edu.
Reset File Attributes
Use Command Prompt to reset any potentially corrupted attributes of the directory.
Open Command Prompt:
- In Windows, search for Command Prompt.
- Right-click Command Prompt, select Run as administrator, and click Yes.
Run Check Disk Command:
- Type chkdsk 😧 /f and press Enter. This checks and fixes file system errors on the D-drive.
Repair System Files
Use Microsoft's System File Checker to fix corrupted system files.
Run System File Checker:
- In the Command Prompt window, type sfc /scannow and press Enter.
Use Deployment Image Servicing and Management (DISM):
- Type dism.exe /Online /Cleanup-image /Restorehealth in Command Prompt and press Enter.
- Ensure your computer is connected to a network with an active internet connection.
Disable OneDrive Sync Temporarily
Turn off OneDrive automatic sync to check if it resolves the issue.
- Pause OneDrive Sync:
- Right-click the OneDrive icon in the notification area, select More, then Pause Syncing for an appropriate duration.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
Kuroi_Kenshi
I am an HP Employee