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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: sits there with spinning icon and blank screen. ll weeke...
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11-13-2017 09:08 AM
Solved! Go to Solution.
Accepted Solutions
11-13-2017 10:34 AM
Hold the power button until it shuts down. Wait a minute or so before powering it on. Immediately after pressing power button to turn on start tapping the Esc key. This will open a menu where F2 System Diagnostics is an option. Tap F2 key and run the tests.
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
11-13-2017 10:34 AM
Hold the power button until it shuts down. Wait a minute or so before powering it on. Immediately after pressing power button to turn on start tapping the Esc key. This will open a menu where F2 System Diagnostics is an option. Tap F2 key and run the tests.
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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