slow laptop and sometimes display show slowly

[nehania]

This laptop is slow and I don't know why? and when I do on it then it takes time to show display. Please send any hp helper to check my laptop or check online by contacting me.

[Kuroi_Kenshi]

Hi @nehania,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

1. Check for Updates: Ensure your operating system, drivers, and firmware are up-to-date.
   • Open HP Support Assistant to check for any available updates. This tool comes pre-installed on HP laptops.
   • You can open it from the Start menu by searching for “HP Support Assistant”.
   • Follow the prompts to download and install updates.

Using HP Support Assistant

Run HP Performance Tune-Up Check: Utilize the HP Support Assistant to perform a performance tune-up.

• Open HP Support Assistant and select My Device.
• Navigate to Troubleshoot and run the performance tune-up check.

Scan for Malware: Ensure your laptop is free from malware which can significantly slow down performance.

• Use Windows Security or any trusted third-party antivirus software to run a full system scan.

Steps to Run Windows Security

• Click on the Start menu.
• Go to Settings.
• Select Update & Security.
• Click on Windows Security and select Virus & Threat Protection.
• Run a full scan.

Optimize Startup Programs: Disable unnecessary startup programs to improve boot time.

• Press Ctrl + Shift + Esc to open Task Manager.
• Navigate to the Startup tab.
• Disable programs that you do not need upon startup.

Perform Disk Cleanup: Free up space on your hard drive which can improve system performance.

• Type Disk Cleanup in the Start menu and open the application.
• Select the drive to clean up (usually C:) and follow the prompts.

Adjust Power Settings for Performance: Ensure your laptop is set to high performance mode.

• Go to Control Panel.
• Select Power Options.
• Choose High Performance.

Upgrade Hardware (optional): If the above steps do not improve performance, consider upgrading the hardware.

• RAM: More RAM can improve system performance.
• SSD: Upgrading to a solid-state drive (SSD) can significantly improve boot and load times.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,