cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
51
Flag Post

smart hard disk error

HP Recommended
Hp Pavilion g4 1303au
Linux

Today i formated my hard disk and installed kali linux without any error but when i am using kali linux screen automatically stucks i waited for too long to respond my screen but not responded so i have to press the power button to restart and then i reopened my pc but it stucks in boot screen showing boot image for too long then again i have to force to shutdown by power button then when i restarted my laptop booted and kali linux opened but the whole step repeated again.

 

tell me what should i do ?

i also upgraded my ram to 4 gb from 2gb

window 10 was working fine but here i am facing to many problem tell me how should i use without facing any problem

1 REPLY 1
Highlighted
Level 16
Level 16
26,059 25,991 2,385 5,655
Message 2 of 2
Flag Post
HP Recommended

@iamkartik 

I'm sorry, but HP only warranties their PCs for usage with the OS that comes preinstalled.

IF you replace that with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Your best bet for support with issues with Linux is to contact the support forum of the distro you are using.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation