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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- spectre x360 15 112dx how to rollback bios to F30

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01-26-2018 05:28 AM
I have update bios to F32, and it's still have problem, and when I rollback to F30 by recovery flash disk, it shows signature failed. how can I rollback bios to F30?
01-27-2018 11:56 AM
Hi @lxx4869,
Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with rolling back the bios. I will be delighted to assist you here.
Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 🙂
To assist you with accurate information I would require more information regarding this:
- Did you try the power button and keyboard combination and check if it works?
- Did you try to download it on a different flash drive from a different computer and check again by running it?
For now, try these steps:
- Please follow all the steps in method 1 from this link: http://hp.care/2ymKR1s (HP Notebook PCs - Recovering the BIOS)
- Now check if rolls back the bios. Use the power button and Windows + B key combinations as recommended in the link. Check for issue resolution.
- If this does not work, then use a different USB flash drive and download the relevant bios for this computer from a different location (a different computer connected to a different network like a library’s network or Wi-Fi Hotspot) and try to roll back the bios again.
- This should do the trick for you.
If the issue persists, then contact HP phone support for further assistance in this regard as the computer may need to be sent for repair to fix the bios.
HP Technical Support can be reached by clicking on the following link: http://hp.care/2r9wSvP
- Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.
- Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.
- Once completed click the 'Show Options' icon on the bottom right.
- Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.
They will be happy to assist you immediately.
If the unit is under warranty, the manufacturer’s warranty should take care of it for you
Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat.
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I'll be there to assist you.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.
If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a splendid week ahead. 🙂
DavidSMP
I am an HP Employee
01-28-2018 06:32 PM
01-28-2018 06:39 PM
Hi @jday760,
I reviewed the past. A warm welcome to the HP community. If you've tried all the steps from the same post and the issue persists,
then please contact HP phone support to get the computer serviced.
HP Technical Support can be reached by clicking on the following link: http://hp.care/2r9wSvP
- Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.
- Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.
- Once completed click the 'Show Options' icon on the bottom right.
- Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.
They will be happy to assist you immediately.
If the unit is under warranty, the manufacturer’s warranty should take care of it for you.
Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care and have a blessed week ahead. 🙂
Cheers!
DavidSMP
I am an HP Employee