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‎08-21-2019 01:30 PM

HP Recommended

no power , no light when plug in , black screen spectre x360

1 REPLY 1

‎08-24-2019 02:03 PM

HP Recommended

@laker4life

 

Welcome to HP support community.

 

Try connecting the computer to different wall outlet or different power cable and check.

If the issue persists, this could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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