ssd drive's test ok in bios and show correct size trying to reinstall windows see's 16 gb only

[Rayboman]

Windows 11  crashed and recovery attempted did not work.  Performed system check all passed. The SSD DRIVE show:

HDDSSD 1 953 GB SMART ENABLED , WEAR % 4  REMAINING LIFE 96 %

HDDSSD 2 27.2 GB 4% WEAR and 96% life reaming 

The issue is trying to automatic repair fails and continues to loop.  Emergencies repair usb fails as well as CD. 

When i attempted to  reinstall Windows 11 ( i do have an old backup image) Windows installation fails because window dose not see enough space .

Disk 0 partition 1 CCOMA 14.9 GB Primary

Disk 0 Partition 2 UEFI-NTFS 21KB 1 mb primary

i ran diskpart from a command window only disk 0 shows on line . 

I don't know what i missing if the bios shows boot drive are ok what to i need to do to fix this isssue. 

Is there a ssd utilites i need to use to bring the missing disk back on line and reformate so i can install windows and recover from an back up image. 

Any help would be greatly appreciated.

[tk_srq]

@Rayboman,

It looks like you have an Intel 1 TB M.2 NVMe SSD with an embedded 32 GB Optane memory. 

The Optane memory and 1 TB SSD create the RAID configuration to accelerate the SSD performance.

I don't know if the W11 crash has something to do with the Optane RAID formation, but there's the possibility.

Your notebook has an Intel i7 11th gen processor which requires that Intel RST storage drivers be supplied to the Windows installer to detect the storage drive to install Windows on. If you try to clean install W11, you need to copy IRST drivers to a Windows installation usb drive. 

Since the hard drive test passed, the best way to reinstall W11 appears to be to use HP Cloud Recovery Tool which creates a bootable recovery usb drive that installs W11, HP software and all necessary drivers including IRST drivers.

Click this link for how to use the recovery tool.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

If you run the recovery tool on another PC, you'll be prompted to provide the full product number (ProdID) of the notebook. You can find it on the bottom cover of the notebook.

[Rayboman]

thank you for your response. I download the recovery tool. Ran as Admin it proceeds to run and check for updates and says it is the latest version and provides and open button,  which then runs as stated it needs admin permission. I can't seem to get passed this issue