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‎07-12-2024 06:20 AM

HP Recommended
Product: HP Notebook 15-dy1036nr
Operating System: Microsoft Windows 11

 just started having problem with my hp15 not wanting to launch. when i hit power button the the white light comes on but i don,t hear the fan running, this doesn,t happen all the time, but when it does i plug the battery in and let it charge completely then i try to turn on computer and it worked , ( note i have only done this procedure once). just wanted to know if anyone knows if it could be a bad battery or something else to keep it from loading up.

 

                                                                                            thank you KINGPIN300800

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