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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- started up computer and need recovery key

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01-29-2025 01:43 PM - edited 01-29-2025 01:43 PM
See this link from Microsoft for how to retrieve your notebook's BitLocker key.
Find your BitLocker recovery key - Microsoft Support
If that doesn't help your only option would be to clean install Windows and use the diskpart utility to clean the disk.
All data on the drive is forever lost unless you can retrieve the BitLocker key.
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