Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
HOW TO DO RECOVER FROM CLOUD USB
OK,so first of all, you have to use the Cloud Recovery tool and a 32GB USB stick to create bootable media.
Then, after you have that, you insert the USB stick into the laptop and reboot from it.
The step by step instructions with illustrations and and embedded video for how to use the HP cloud recovery tool can be found at the link below.
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support
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