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‎03-05-2021 09:06 AM

HP Recommended
Product: HP15Q DS0058TU
Operating System: Microsoft Windows 10 (64-bit)

HOW TO DO RECOVER FROM CLOUD USB 

2 REPLIES 2

‎03-05-2021 09:07 AM

HP Recommended

@Mu11 

OK,so first of all, you have to use the Cloud Recovery tool and a 32GB USB stick to create bootable media.

 

Then, after you have that, you insert the USB stick into the laptop and reboot from it.



I am a volunteer and I do not work for, nor represent, HP
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‎03-05-2021 09:31 AM

HP Recommended

Hi, @Mu11 

 

The step by step instructions with illustrations and and embedded video for how to use the HP cloud recovery tool can be found at the link below.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

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