still no help from hp. disappointed.

[Zia5]

My hp specter suddenly stopped working. It is dead, I took it to Best Buy. I was told the motherboard is burnt and it will cost $600. I am disappointed in hp. I paid close to $1000 and haven’t been used the computer very often. I request hp to reach out and help if they care about their customers. Geeks squad guy told me to buy a new one while my computer is still like new. I don’t have the money to buy a new or to fix this one. Please help.

thanks

[Echo_Lake]

@Zia5

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

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