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20F24EA
Microsoft Windows 11

Hello i have HP Gaming Pavilion 17-cd0355ng laptop.

and i am facing problem with my laptop.

i am facing this ERROR: stop code: DRIVER_POWER_STATE_FAILURE (0x9f) 

after start the laptop it shows this error and restats it self again and again.

i have installed the window 10 but the same problem.

now i have installed window 11 but the same problem 

after 1 minute or 2 minute laptop restart it self 

what should i do now?

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