cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 3
150
Flag Post

Solved!

stuck on windows logo screen before reformat

HP Recommended
HP Pavilion g6-2300 Notebook PC series
Microsoft Windows 7 (64-bit)

Hi all,

 

Why my laptop stuck on windows logo screen before reformat?

Before that i already replaced new hardisc and than insert CD windows. After boot from cd its stuck at windows logo.

Need your help on my issue.

2 REPLIES 2
Highlighted
Level 16
Level 16
26,110 26,043 2,386 5,664
Message 2 of 3
Flag Post
HP Recommended

@Carroll46 

First of all, Windows 7 does not come on a CD -- it is far too large for that.  It only comes on a DVD.  So, if you are really inserting a CD into your PC, that is likely a Repair CD and that can not be used to install Windows.

 

Second, I believe that if you actually boot from a Win7 DVD you will not see the HP logo, so seeing the logo implies you are still trying to boot from the drive, and since it is blank, that is not going to work.  You need to go into your BIOS settings and change them to boot from the Windows DVD.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Highlighted
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thanks for the support. Really appreciate

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation