subscription that is for $14.99

[Blaque15]

I cancel my subscription long time ago but at least that is what i thought and they still taking $14.99 out my account i need to cancel that ASAP

[Dragon-Fur]

@Blaque15 

Welcome to the HP User Community.

You did not say what kind of subscription.

Because you are tying this to your "notebook",

I am guessing it is a subscription to the Smart Friends service.

"We" can't help directly.

The HP Support Community is not associated with Smart Friends or any other HP subscription or service.

That said, we do have friends of our own -- I've sent your request for Review by the Community moderators.

Request for Review – Please Read

I have submitted a request to our Community moderators for a review your question / concern.

Worth Noting

• Our Community is not an HP business group.
• We are not HP Technical Support, nor are we HP Sales, Service, or Warranty.
• Our request for assistance on your behalf does not influence the outcome:  Our request is not a magic back door into HP Support.
• The time frame (how long it takes) for a response is not controlled by the Community.
• If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 

Important

• Do not contact random numbers posted in a public or private message by “new members”.  Vermin are looking for victims – don’t be next.

• Please do not post any personal or case information here - we cannot make use of the data. 
• Posting personal information at a public site increases your risk from rats and scammers.

References

Example:

SMARTFRIEND SERVICES

• Out-of-Warranty Supports – Purchase Options

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"