• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎08-26-2026 02:22 AM

HP Recommended
Product: HP ENVY X360 - 13-ar0008nf
Operating System: Microsoft Windows 11

I loose wireless driver so i would like to know i i can recover them

Category:
Reply
4 REPLIES 4

‎08-26-2026 02:36 AM

HP Recommended

Your wifi driver is here

https://support.hp.com/us-en/drivers/swdetails/hp-envy-13-ar0000-x360-convertible-pc/model/31330429/...

 

Specifications for your laptop are here

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Reply
Was this reply helpful? Yes No

‎08-26-2026 07:04 AM

HP Recommended

@fdesuremain 

 

There is a much newer driver available than the one on your notebook's support page:

 

Realtek RTL8xxx Wireless LAN Drivers 

 

RTL8822CE/RTL8822BE/RTL8821CE, version 2024.10.231.0

 

sp172538.exe

Reply
Was this reply helpful? Yes No

‎08-27-2026 01:32 AM

HP Recommended

Device drivers result after load  lRealtek RTL8xxx Wireless LAN Drivers 

Microsoft Kernel Debug Network Adapter

WLAN Miniport (IKEv2) 

WAN Miniport (IP) 

WLAN Miniport (IPv6) 

WLAN Miniport (L2TP) 

WAN Miniport (Network Monitor) 

WLAN Miniport (PPPOE) 

WLAN Miniport  (SSTP) 

 

No wireless hardware was detect !!

 

Reply
Was this reply helpful? Yes No

‎08-27-2026 05:33 AM

HP Recommended

In the device manager, is there a device labeled as a Network Controller (Contrôleur de réseau)?

 

If there is, please post the hardware ID for it so I can figure out what driver it needs because the product specs for your notebook indicate that it comes with a Realtek RTL8822CE Wi-Fi adapter.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager

 

If you do not see a Contrôleur de réseau device listed there, then most likely it is a major software or hardware issue which would require reinstalling Windows or replacing the Wi-Fi adapter.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->