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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
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HP Recommended
HP Recommended
Hi,
how about:
Identifying your laptop with a system SKU or specific Product name. That is critical information to provide here.
SureStart
- turn on or restart the computer.
- Press F10 to enter the BIOS Setup.
- Select Security.
- Locate BIOS Sure Start.
- Uncheck Sure Start BIOS Settings Protection.
- Click Save to save the changes and exit HP Computer Setup.
Fingerprint sensor
Enter the BIOS to ensure that the fingerprint sensor is enabled and then reinstall the Elan fingerprint sensor driver and set it up.
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