• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-27-2024 02:01 PM

HP Recommended

At first, i attemted to restart my hp laptop widows 10 then quit in apprropriately by by shutting the system off. When i wanted to boot it it then took be to some option including "exit and continue to windows as pro", "reset your pc or use advance options" and so on, After some trials using cmd then off the system to retry but it ask me to log into Bios Administrator while i failed the password several times. Finally it failed for start-up Test, Run-in Test and Hard Disk Test by resulting (Test 1 (Quick) .... Error: Read failureError: Read failure). i need help to log in please.

 

System informtion

manufacturer: Hewlett-Packard

 

Notebook Model: HP EliteBook 8460p

 

System config ID: A0001D02

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.