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05-27-2024 02:01 PM
At first, i attemted to restart my hp laptop widows 10 then quit in apprropriately by by shutting the system off. When i wanted to boot it it then took be to some option including "exit and continue to windows as pro", "reset your pc or use advance options" and so on, After some trials using cmd then off the system to retry but it ask me to log into Bios Administrator while i failed the password several times. Finally it failed for start-up Test, Run-in Test and Hard Disk Test by resulting (Test 1 (Quick) .... Error: Read failureError: Read failure). i need help to log in please.
System informtion
manufacturer: Hewlett-Packard
Notebook Model: HP EliteBook 8460p
System config ID: A0001D02