tecla de espacio y ctrl dejaron de funcionar

[kakita11]

Hola, tengo un Chromebook y recientemente la tecla de espacio dejó de funcionar. Además, a veces el teclado completo deja de funcionar, pero si reinicio, vuelve a la normalidad. Sin embargo, ahora no funcionan dos teclas en total. ¿Hay alguna solución que pueda intentar para arreglar esto? Agradezco cualquier sugerencia o ayuda.

[PalenoRafael]

Hey @kakita11,

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

[kakita11]

Hi,

Thank you for your response and your advice.

I have a Chromebook, and the spacebar recently stopped working. Sometimes the entire keyboard stops functioning, but it works again after restarting. Now, two keys are not working at all. Is there any solution to fix this issue? I would appreciate your help.

Thanks again for your understanding!

[Irfan_06]

Hi @kakita11,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I understand you're experiencing an issue with your Chromebook keyboard that is malfunctioning.

I apologize for any inconvenience this may have caused, I'm here to help you today.

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support