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‎05-24-2020 10:16 PM

HP Recommended
Product: 5CK37PA

Whenever i plug in the charger, the indicator light is orange but after 2 to 3 minutes it changes to white and the laptop stops charging. If i keep it plugged in then sometimes the light keeps on changing at random intervals of time. I am unaware of the cause so please help me to resolve the problem. 

Model number is 15-da0434TX

OS is windows 10 and linux dual boot

1 person had the same question
1 REPLY 1

‎05-25-2020 06:52 AM

HP Recommended

Hi @Aman6744 

 

Please, inspect and test carefully your battery and your charger. Read the official HP articles, test them and let me know the results:

 

>> https://support.hp.com/us-en/document/c04700771

>> https://support.hp.com/ro-en/document/c00363266

 

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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