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‎12-06-2020 06:40 AM

HP Recommended
Product: g72-b50us
Operating System: Microsoft Windows 10 (32-bit)

computer not starting

1 REPLY 1

‎12-06-2020 06:46 AM

HP Recommended

Hi:

 

You can reinstall W7 two ways...

 

1.  Order W7 recovery media from this vendor at the link below.

 

Computer Surgeons - Recovery Kit 629997-001 For HP Notebook PC Model Number G72-B50US

 

2. If you can read all 25 characters of the W7 Home Premium product key on your notebook's case, make your own plain W7 64 bit installation media.

 

Download the W7 Home Premium 64 bit ISO file from the link below, toward the bottom of the page.

 

Windows 7 Home Premium Free Download ISO 32 Bit 64 Bit (getintopc.com)

 

Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a DVD or USB flash drive so that it is bootable, or you can use a different utility for this purpose such as Rufus.

 

After W7 has completed installing you can install the drivers and available software from your PC's support page.

 

HP G72-b50US Notebook PC Software and Driver Downloads | HP® Customer Support

Windows7-USB-DVD-Download-Tool-Installer-en-US.zip
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