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HP Recommended
HP 15.6 inch Laptop PC 15-e2000 (2J4W0AV)
Microsoft Windows 11

I have used totalav virus protection for several years.

The price went sky high so i didnt renew.

Total av left the screen but it wont uninstall. It is still shown in my programs and when i try to uninstall it, a message pops up that im not authorised to uninstall. when i logged in to totalav it shows a current account still active but it isnt as i did not pay it.

Totalav provide  NO CONTACT METHOD.

Can you assist please and also tell me if microsoft security is a good anti virus and its the same as windows defender.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@IMac007, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Yes! It’s the same as Windows Defender. It’s:

Built into Windows 11

Gets regular updates

Good for everyday protection

You don’t need to pay for other antivirus software unless you want extras.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@IMac007, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Yes! It’s the same as Windows Defender. It’s:

Built into Windows 11

Gets regular updates

Good for everyday protection

You don’t need to pay for other antivirus software unless you want extras.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.