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‎04-23-2024 10:06 AM

HP Recommended
Product: HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 (552D4AV)

My touch screen suddenly not working and I tried updating HID-compliant touch screen but enable and disable option not showing in action tab too. tell me some solutions

Category:
1 REPLY 1

‎04-23-2024 09:42 PM

HP Recommended

Probably a windows update.  Try rolling back the driver that the device manager lists

 

 Rollback the driver that the Device Managers shows as failing or is the wrong one.

 

BeemerBiker_0-1713929953797.png

 

My touch driver is grayed out as it is the correct one. 

If yours is grayed out or rolling back does not help then try the Aug 5, 2023 synaptic driver

https://ftp.hp.com/pub/softpaq/sp148001-148500/sp148466.exe

 

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