unable to download english(india) language package

[gaurav_saikia]

i am currently unable to download english(india) language package.no download option shows up.(only one language pack is allowed).. for this i could not set the cortana language to english(india). please help..

[Riddle_Decipher]

@gaurav_saikia

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

As I understand you need help changing the language on Cortana among others,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you try downloading the language using the "Add a language: under control panel?

While you respond to that, here's what you need to do:

The language on an HP computer is part of the product design. For the best computing experience, purchase a computer that matches your primary language. If you already have a computer that does not match your primary language and you cannot find or install a Language Pack, you might be able to install a new full version of Windows that matches your primary language. For more information, visit Microsoft's Local Language Program Web site (in English).

   CAUTION:

If you change the language and then contact HP Support, HP might not be able to help if the language is different than the language that shipped with the product. The language is part of the product design and HP's support services are set up to match the design of the product.

In Windows 10, you can change the display language for apps, settings, menus, and other areas in Windows. People sharing a computer can each select different display languages for their user accounts, or one person can add multiple languages to one user account and switch between them.

   NOTE:

Installing multiple language packs might affect how much hard disk space is available, as well as system performance. Install only the language packs you will use.

Finding and installing a language pack in Windows 10

Over a hundred languages are listed in the Language section in Control Panel. Many of the languages have a number of dialects, which are called regional variants in Windows. If you add a language but find that no language pack is available for download, check periodically to see if Microsoft has created a language pack for the language you want.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[gaurav_saikia]

yes i tried downloading from time and language settings..when i add a language.it does not show language pack available. instead it shows only one language pack allowed. i am using cortana in ENGLISH(US) .. i cant use english(india), since i cant download the language pack.  this happened after i updated to 1709 creator update. please help how to go through this problem

[gaurav_saikia]

[gaurav_saikia]

[Riddle_Decipher]

@gaurav_saikia

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts,

I did some research on your concern and here's what I found on Microsoft's Cortana Page:

• Update: If your settings are correct but you still can't use Cortana, installing the latest Windows Updates might fix the problem. 

Also, To confirm, As described in the second screenshot you've sent, you have download the language pack for English (India), so when you go to "options" under "India", do you not get the option to download the speech?

Normally, when you click on the "options" button, you are given the option to download the speech. I would suggest you to try creating a new user account and check if you get the option to download the speech pack: Click here for steps.

For more assistance with this issue, check this link: Click here

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

[gaurav_saikia]

after tapping the options , it keeps searching after that it does not show off. that is the problem i am facing.

[Riddle_Decipher]

@gaurav_saikia

Thank you for replying!

Have you attempted the steps suggested on the links I had shared?

If not, please do and make sure to create a new user account and try again.

If none of that works, please perform a push button reset,

followed by a system recovery using the HP recovery manager: Click here for details on obtaining one.

For assistance on performing a OS re-installation: Click here

If the issue persists, please Contact HP to set up a repair/replacement order:

HP Support can be reached by clicking on the following link:  

* Open link:  www.hp.com/contacthp/

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

If you would like to thank me for my efforts to help you, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution".

Have a great day!

[gaurav_saikia]

yes, i have tried creating a new user account.. but no way it shows the same issue..

[Barachiel]

Hi @gaurav_saikia ,

Thank you for responding,

It's great to have you back 😉

It looks like you were interacting with @Riddle_Decipher , but he is out for the day & I'll be glad to help you out, 

I'm the Barachiel & I'm at your service.

As @Riddle_Decipher has said earlier, I'd request you to contact HP's phone support team for further assistance.

HP Support can be reached by clicking on the following link: Open link:  www.hp.com/contacthp/ Enter Product number or select to auto detect.Scroll down to "Still need help?

Complete the form to select your contact options". Scroll down and click on HP contact options - click on Get a Case & phone number.They will be happy to assist you immediately.

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

Best regards,