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- unable to install Windows 10 Enterprise on laptop

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08-26-2020 11:14 AM - edited 08-26-2020 11:15 AM
I have 2 of these laptops and want to install a clean Windows 10 Enterprise. I have prepared a usb-stick (which works on other computers), changed the bootsequence, changed the options in the bios (secure boot disable and legacy enable).
When I start the laptop from the usb-stick I only get a bootloop showing the HP logo - black screen - HP logo?
Where do I go wrong?
08-26-2020 11:29 AM
As far as I know, none of the HP laptops come with Enterprise preloaded; so basically, you are CHANGING the OS to an unsupported version.
Also, last time I checked, apart from a limited-time trail, Enterprise was NOT available for public purchase. And the only way to get it legally was through a Home Use Program (HUP) and in that case, the company you got it from was obligated to provide any and all support you needed for that installation.
I am a volunteer and I do not work for, nor represent, HP
08-26-2020 11:32 AM
we use them in our company. Pre-installed was Windows 10 Home Edition. All other laptops we use, also HP, have been installed by us with Windows 10 Enterprise so it should be no problem to change the OS to the Enterprise edition.
08-26-2020 02:23 PM
HP only provides support for the OS that comes preinstalled. When you replaced that with Enterprise edition, YOU took over responsibility for maintaining that OS. Since you got it from your company, then you need to check with THEM if you issues installing it, configuring it, or using it.
I am a volunteer and I do not work for, nor represent, HP