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‎05-27-2019 12:03 AM

HP Recommended
Product: pavilion g6
Operating System: Microsoft Windows 10 (64-bit)

My laptop is connected to WiFi modem. But when I type an address on internet, I get "unable to open the search page" message.

Can you help me?

1 REPLY 1

‎05-28-2019 03:18 AM

HP Recommended

Hello @hakjo 

 

The Community has a TKB article about such issues >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Can-t-Connect-to-the-Internet-using-WiFi-Conn...

You may want to check it out and follow the steps.

 

The Wi-Fi modem (also known as Mi-Fi) is a kind of router. The steps in the article are applicable for you.

 

Please, follow them all and let me know how it goes

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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