• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Spectre x2 detachable
Microsoft Windows 10 (64-bit)

HP Spectre x2 detachable 12 - a009nr

Unable to update windows 10 1903 to 1909 on a HP Spectre x2 detachable

5 REPLIES 5
HP Recommended

Hello Ray84,

there could be many reasons for not updating your notebook. 
At least tell this Community the error message and error code, that were displayed. 


Uli

 

 

*** If my post helped, click the thumbs-up symbol to say thanks ***
*** Please mark
Accept As Solution if my post solved your problem ***
I am a volunteer and I do not work for, nor represent, HP!
HP Recommended

Thank for your help.

I never got in the updates offer to up date to 1909 so try loading with Windows 10 Upgrade 9252. It down loader  then start to load, then go check for more update. Then it come back and read" You can't run Windows 10 (you can't install windows on a USB flash drive setup), I am not running USB flash setup. Plus I am running Windows 10 home version 1903 fine. After I cancel the load I finally get error code 0xc1900201. The hard drive is listed as Model IM2833138E-128GM-B it a SSD. I hope this help or I will be with 1903 only. All other update are downloading  and installing fine.

HP Recommended

Hello Ray84,

download the Windows 10 1909 ISO from Microsoft 

Win10_1909_English_x64.iso 

Once downloaded click with the right mouse button on the file and activate it as a dvd ( as I haven‘t seen the menue in english - in my language it says Bereitstellen-  it must be the first entry in that menue. When it is activated as a dvd, you can run setup from that virtual dvd.

 

Uli

 

*** If my post helped, click the thumbs-up symbol to say thanks ***
*** Please mark
Accept As Solution if my post solved your problem ***
I am a volunteer and I do not work for, nor represent, HP!
HP Recommended

Thanks but did not work same USB trouble it must ready my hard drive wrong. I hope 2003  ver works.

HP Recommended

You can try to create a USB Flash Drive with the ISO file, I offered you to download and the tool Rufus. You should use the GPT partition scheme in Rufus. Simply drag the ISO file in „Boot selection“. You need a flash drive with 8GB capacity, maximum 32GB capacity. 

Uli

 

*** If my post helped, click the thumbs-up symbol to say thanks ***
*** Please mark
Accept As Solution if my post solved your problem ***
I am a volunteer and I do not work for, nor represent, HP!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.