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HP Recommended
hp 8560p
Microsoft Windows 7 (64-bit)

which driver is need to install for ACPI\HPQ0004 on my hp 8560p

i tried to search automatically but can't find the correct driver

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

junaid_as

 

install the HP 3D DriveGuard Software

 

for windows 7 you can install the driver pack

http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61783.exe

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

View solution in original post

5 REPLIES 5
HP Recommended

junaid_as

 

install the HP 3D DriveGuard Software

 

for windows 7 you can install the driver pack

http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61783.exe

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
HP Recommended

got it from driver pack, it was HP mobile data protection

HP Recommended

junaid_as

 

If you still need something, post it

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
HP Recommended

I have an unknown driver ACPI\HPQ0004 I need fixed. Laptop model is HP Elitebook 8560p 


Searching the forums the solution appears to be to download HP 3D drive guard.

 

Is working !!!

 

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5071172&swItemId=ob_125640_1&swEnvOid=415...

HP Recommended

Thanks you so much, finally i have fixed it

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